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Providing an honest evaluation and repair!

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FAQ

Northern Automotive Frequently Asked Questions

Up-to-Date Diagnostics | Same-Day Services | 30+ Years of Experience

Up-to-Date Diagnostics

Same-Day Services

30+ Years of Experience

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Hours:

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Northern Automotive FAQ

Have an auto-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Does Northern Automotive offer same-day appointments?

    Some same-day appointments are available depending on parts and appointment availability. When you need auto repair in Waukegan, IL, give us a call to schedule your service.

  • Does Northern Automotive offer a warranty on labor?

    Yes. Our services for auto repair in Waukegan, IL all have a 12-month, 12,000-mile warranty on parts and labor unless otherwise stated.

  • Will Northern Automotive mount and balance tires that I already have?

    Yes, we will mount and balance tires that you've purchased elsewhere. Whether you need tire installation or the brake repair Waukegan, IL drivers depend on, Northern Automotive is here to serve you. 

  • How do I know if I need a new battery?

    Typically car batteries last for 3-5 years. Electronic demands, climate, and driving habits all play a role in the lifespan of your battery. There are warning signs that your car battery may be dying. Keep an eye out for a slow starting engine, dim lights and electrical issues, and corroded connectors, and more. Get your battery tested by a mechanic to see if it’s working a full capacity. If it is not, you should get a car battery replacement in Waukegan, IL.

  • What is brake service and do I need a brake inspection?

    The condition of your brakes is essential for your safety. We will check your brake pads, rotors, clips, and calipers to make sure that every component is working as it should. Signs that you need brake repair in Waukegan, IL include grinding or squealing sounds, the brake pedal feeling spongy, your car pulling to one side, and of course, if your brake warning light is on. Taking the advice of your technician on necessary repairs is critical to your safety and the safety of others on the road.

  • Why is my check engine light on?

    An engine light signal is not something to wait on! This light is part of your vehicle’s onboard diagnostics and is signaling that something is wrong with your vehicle's engine. Do not hesitate to have this looked at. At Northern Automotive, we will do a complete inspection and advise you as to the extent of your auto repair in Waukegan, IL.

  • Why do I need regular scheduled vehicle maintenance?

    Proper vehicle maintenance is less expensive than repairs from negligence. Many parts on your vehicle are interrelated and ignoring maintenance can lead to problems, from a specific part to an entire system can fail. Neglecting even the simple routine maintenance, such as an oil change or checking the coolant, can lead to poor fuel efficiency, unreliability, or a costly breakdown. It may also invalidate you warranty.

  • I see a fluid leak under my car, what is it?

    A puddle of clear water is usually no problem. I may be normal condensation from the air conditioner. However other fluids can be identified by their color and consistency. A pastel blue, yellowish green or florescent orange can indicate an overheated engine or an antifreeze leak cause by a leaking radiator, water pump or bad hose. Dark brown or black oily fluid means the engine is leaking oil. This could be a bad seal or gasket. Red oily spots indicate a transmission or power steering fluid leak.

  • How often should I change my oil?

    Most manufacturers say to change your oil every 7,500 miles unless you are driving in sever conditions. That means, if the roads are dusty or dirty, you are towing a trailer, do a lot of stop and go driving, or are driving in extremely hot or cold climates. If any of these scenarios apply to you, it is recommended to change your oil every 3000 miles.

  • What should I do if my car starts to overheat?

    This is a very serious problem. If your vehicle overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull over and shut the engine off! Do not attempt to check the fluid level in the radiator because the high heat and pressure can burn you. The best thing to do is to have your car towed to a repair shop.

  • What should I do if I notice a vibration?

    If you notice any vibration while driving, you have a problem. You should have your tires, suspension and steering system checked to determine the cause and how to correct this. If the problem is not corrected, the vibration could cause excessive tire and suspension wear.

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